ChampX Digital
Studio · Ras Al Khaimah · Established 2014
ChampX Digital
✱ Case study № 072026 · 11 weeks · USA

BNPL electronics with no checkout dead-ends.

Laptops, phones, monitors, gaming consoles — with Afterpay surfaced on the product page, not buried under a 'more payment options' expander on the cart.

techbuddyllc.com
Tech Buddy — desktop walkthrough
Desktop
Tech Buddy — mobile checkout flow
Mobile
Mobile · techbuddyllc.com
Client
Tech Buddy
Sector
Electronics · BNPL E-commerce
Engagement
Discovery → Build → Launch
Year
2026

✱ § 01 · The brief

What they actually needed.

Tech Buddy sells new electronics in the US — current-gen iPhones, Samsung Galaxy, Lenovo / Dell / HP / MSI laptops, MacBooks, OLED monitors, gaming peripherals, and PlayStation consoles. Most customers can't put $1,400 on a credit card without thinking. Financing should be visible from the moment they see the price — not three taps deep on the checkout page.

The previous theme buried Afterpay under a 'more payment options' expander on the cart. Customers who landed on a $1,499 product saw the full sum first, did the mental math, and bounced before they ever saw the $62/month alternative. The funnel was costing the business its core value proposition.

Our shoppers are budget-conscious. The whole pitch is interest-free monthly. Burying it on the cart page killed it.
Founder, Tech Buddy

✱ § 02 · Our approach

Three bets, in order.

01

Show monthly price first, full price second.

Product cards lead with 'from $62.63/mo with Afterpay' — full price beneath in smaller type. FTC-safe disclosure on hover and at checkout. Honest, not deceptive — but the headline matches the customer's mental model.

02

Single-page checkout with financing pre-selected.

Cart total > $400 → Afterpay is the default payment method. Card payment one tap away. Address autofill via Google Places. Guest checkout by default. Median time to completion: under one minute.

03

Delivery + returns up front, every product.

Free shipping on orders $29+, 3-7 business day delivery, 15-day returns — shown on every product card, every time. No 'see policy' modal — the answer to 'when does it arrive' lives next to the buy button.

✱ § 03 · Process · 11 weeks

From kickoff to shipped.

Wk 1–2

Discovery + funnel forensics

Pulled 60 days of cart-abandonment events. 41% of $400+ carts bounced before the payment step. Surveyed 150 abandoners — 73% cited 'didn't realise I could split it'.

Wk 3–4

Information architecture + design

Designed the product card with the monthly price headline, the cart with Afterpay default, the collection pages with category filters tuned for first-time tech buyers vs. enthusiasts.

Wk 5–9

Build · Next.js + Stripe + Afterpay

Custom Next.js storefront, Stripe + Shop Pay + Afterpay integrations, Algolia search, Cloudinary for product photography. First end-to-end financed checkout end of week 8.

Wk 10

Soft launch + measurement

Cut 25% of traffic for one week. Watched the AOV and the financed-checkout rate. Noticed Shop Pay one-click was confusing first-time buyers — added an explicit 'guest checkout' path.

Wk 11

Full cutover + content

100% of traffic on the new storefront. Migrated 4,200 products with photography normalisation. Shipped a financing FAQ + a per-product warranty page.

✱ § 04 · Gallery · key screens

Selected screens.

Tech Buddy on desktop
Tech Buddy on mobile

✱ § 05 · Results · measured 6 months post-launch

What changed, in numbers.

−43s
Median checkout time

97s → 54s, product → completion

+67%
AOV on financed orders

$412 → $689

+42%
Completed checkouts

On orders > $400

11%
Return rate

Industry baseline 17–22%

✱ § 07 · In their words

Customers see the monthly figure first now. They don't bounce on the sticker — they finish checkout in under a minute.

Founder

Tech Buddy · Tech Buddy

✱ § 08 · Tech stack

What's running.

Storefront
Next.js · Tailwind v4
Search
Algolia · custom filters
Payments
Stripe · Shop Pay · Afterpay
Media
Cloudinary · custom transforms
Analytics
GA4 · Stripe radar · Hotjar
Hosting
Vercel · Cloudflare

✱ § 09 · Team

Who built it.

Affan Manzoor
Project lead
ChampX design
Storefront + product card
ChampX engineering
Next.js + payments
ChampX content
Financing FAQ + warranty pages

✱ § 10 · Honesty section

What we’d do differently.

  1. 01 · Should have built a standalone financing calculator

    Customers wanted to model 'what would $899 cost me a month?' before adding to cart. We added a calculator widget in v2 — it would have lifted top-of-funnel earlier.

  2. 02 · Shop Pay one-click confused first-time buyers

    First-time visitors hit Shop Pay assuming it was a tracking page. Added an explicit 'guest checkout' button two weeks post-launch — completion lifted further.

  3. 03 · Returns clarity needed per-product policy

    Camera returns differ from PC returns. The blanket 15-day policy felt wrong on opened cameras. Added a per-category returns line in v2.

Have a stuck number you’d like to move?

Start a project →